Motorcycle Programmes
Why choose our programmes?
Our aftersales sales training programmes equip your staff with the skills and motivation to provide an outstanding customer experience. Everything we do is bespoke to the different personalities that make up your team. Read on for a break down of our different courses and how they can take your sales performance to the next level.
Motorcycle Vehicle Health Check (VHC) Development Programme
What’s included?
Delivered as a three month programme within your dealership, the programme guarantees sustained improvements in performance, profitability, upselling and customer satisfaction. Automotivo assesses your current practices, identifies key areas and works with your team to ensure maximum sales are achieved every time.
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– A combination of consultancy-based training and coaching (2 days onsite)
– Guaranteed increases in income
– One-to-one management and leadership training and coaching
– Implementation of a full Aftersales Sales Process based around VHC and upsell of additional products and services
- Technician video training and confidence building (we provide and structured approach to creating video and inspire your team to use winning words that engender trust and customer confidence within their videos)
– Advisor sales training, including upselling techniques, closes, objection handling,verbal and non-verbal communication skills. Training will compliment any full end to end customer experience process tailored to your dealership
- Remote support and follow up sessions to review performance and assist with dealer development
Automotivo consistently helps dealerships dramatically improve their aftersales success; is your business achieving its full potential?
Technician eVHC & Video Training
(One Day Session)
What’s Included?
A vehicle health check video is an excellent tool for engaging with customers and upselling additional services. But is your business making the best use of this prime opportunity? Automotivo will ensure a major boost in your aftersales income.
We have experience of all video platforms, and will work with you to enhance your dealer network, dealer group, or dealership's video return on investment.
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– Preparation and planning
– Using keywords and phrases
– Confidence building through coaching and shadowing
– How to record an effective video
– The key effects of video for the dealership and technicians
– Selling yourself, and the dealership
This is a fast, effective way to gain extra aftersales success, giving your team new skills and confidence.